Legal

Terms of Service

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By using the Private UAE website and placing an order, you agree to the terms below. They are written to be short and readable — if anything is unclear, ask us before ordering.

Eligibility

You must be 18 years or older to browse this store and place orders. By using the site you confirm that you meet this requirement.

Orders & Payment

All prices are shown in UAE Dirhams (AED) and include applicable taxes. We accept cash on delivery across the UAE as well as the payment methods shown at checkout. We may cancel and refund any order that appears fraudulent or cannot be fulfilled.

Delivery

We deliver to all seven emirates, typically within 1–3 business days. Every order ships in discreet, unmarked packaging. Delivery times are estimates and may vary during peak periods or public holidays.

Returns & Refunds

For hygiene reasons, opened intimate products cannot be returned unless faulty. Unopened items in original packaging may be returned within 7 days of delivery. Faulty items are replaced or refunded in full — contact us and we will arrange it quietly and quickly.

Acceptable Use

You agree not to misuse the site, attempt to access systems without authorisation, or use our content or images without permission. Product descriptions and images on this site are the property of Private UAE.

Liability & Changes

Our liability is limited to the value of your order. Nothing in these terms excludes liability that cannot be excluded under UAE law. We may update these terms from time to time; the version on this page is the current one.